Kindly note that we only accept returns, and not exchanges due to logistics reasons.

All returns will strictly be refunded only via store credits. Store credits have a validity period of 6 months and will strictly be credited only to the original purchasing account. 

Please submit your return request via your original purchasing account by selecting the item(s) to return on “My Order” page within 7 calendar days upon receiving your parcel. Any submission after the stipulated timeframe will be strictly denied. Upon successful submission of your return request on our returns portal, you will receive a return approval email from us within 3 business days. Returns are only accepted after we have approved the request, with parcel handed to courier within 3 working days of approval.

Item(s) for return must be in its original conditions received, packed into its original La’Mira  transparent packaging and polymailer. Item(s) has/have to be unworn, unscented, unwashed and unaltered, with tags intact. If the original polymailer can no longer be used, you may use any other polymailer/carrier as long as the item(s) is/are securely sealed, with your name and order number indicated clearly at the front of the polymailer/carrier.

Sale items are not eligible for returns. However, returns are allowed for purchases made using our weekly discount codes, advertorial codes or birthday discounts. 

Processing time for returns takes up to 7 business working days (excluding weekends and PH/Eves of PH) from the day item has been received.  

La’Mira reserves the rights to reject any returns beyond the return period limit, or if items are not in the original condition in which they were received. If this is the case, you will be responsible to arrange for your own delivery service to retrieve the items back.